Privacy Policy
A legal disclaimer
Effective Date: 28 July 2026
At Big O’s Electrical, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information including:
● Your name
● Phone number
● Email address
● Residential or business address
● Details about your electrical service enquiry
● Information you provide through our website contact forms
● Any other information you choose to provide when contacting us
We may also collect non-personal information such as your IP address, browser type, device information, and website usage data to help improve our website and services.
How We Use Your Information
We collect your information so we can:
● Respond to enquiries and provide quotes
● Book appointments and complete electrical work
● Contact you regarding your job or request
● Send invoices and process payments
● Improve our website and customer experience
● Meet our legal and regulatory obligations
● Respond to warranty or service requests
We will only use your information for purposes related to providing our services unless otherwise required by law.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
Your information may be shared with trusted third parties only where necessary to:
● Process payments
● Deliver our services
● Comply with legal obligations
● Support our website or business operations
These providers are required to protect your information and only use it for the services they provide.
Website Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance website performance.
You can disable cookies through your browser settings, although this may affect some website functionality.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we work hard to protect your information, no method of internet transmission or electronic storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.
Please contact us using the details below if you wish to make a request.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Big O’s Electrical
Email: info@bigoselectrical.com
Service Area: Perth Metropolitan Area, Western Australia